Customer Service Manager at Mr Kuku Farmers Limited

1. Job: Customer Service Manager.

Job Type: Contract

Job Brief
We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations,

Education Requirement: No Requirements

Job Experience: No Requirements

2. Job Customer Support Specialist

Job Type: Contract
Job Brief
We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should also be familiar with help desk software. Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures

Education Requirement: No Requirements

Job Experience: No Requirements

3. Poultry Farm Manager

Responsibilities
• Responsible for management of farm operations, including oversight of several poultry houses on each site, to meet production standards and quality expectations.
• Participate in and train staff on poultry husbandry duties which include but are not limited to: breeder egg selection, incubation and hatching beak trimming, pullet management, environmental sampling, nest imprinting, breeder/grow house management, depopulations, egg processing and general packing.
• Oversee maintenance/housekeeping of all farm property and production/processing equipment,
• Maintain biosecurity on the farm.
• Provide leadership and commitment to the Quality process.
• Interview and select qualified exempt- and non-exempt level departmental personnel. Recommend, review and approve personnel actions, including hiring, promotions and raises.
• Partner with Human Resources in the handling of disciplinary issues. Prepare and/or approve appropriate personnel action paperwork.
• Identify training and development needs of direct reports.
• Develop and oversee the implementation of departmental training programs, including orientation monitor training programs to ensure ongoing effectiveness.

Education Requirement: No Requirements

Job Experience: No Requirements

4. Human Resources Manager

Responsibilities
• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management

Education Requirement: No Requirements

Job Experience: No Requirements

Job application procedure
Send Your CV To Our Email; [email protected]


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