Is Consumer Services a Good Career Path? A Complete Guide in 2022

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If you are looking for a career that offers a wide range of job opportunities, then consumer services might be for you.

You can work in a variety of different industries, from retail to travel and tourism.

The job market is very competitive, but if you have the right skills and education, there is no reason why you cannot make a career in this field.

The consumer services industry covers a broad range of occupations including those who provide product information and customer service over the phone or online.

These include customer service representatives, retail sales associates, and travel agents.

To succeed in these careers, individuals must be able to represent their employer well while maintaining good relationships with customers and coworkers alike.


Related: What Companies are in the Consumer Services Field?


What are consumer services?

The consumer service industry has been growing steadily over the past few years as consumers have become wealthier and more willing to spend money on consumer goods and services.

The industry has also grown due to globalization and technological advances, which have made it easier for companies to sell their products internationally while delivering them quickly and cheaply to customers’ doorsteps through the Internet or mail-order catalogs.

Consumer services are the services that people use in their day-to-day lives.

They include financial, health, and insurance services. Other consumer services include education, entertainment, and travel.

The consumer services industry is made up of companies that provide products and services to consumers.

These can be services or goods that people use every day, such as food, clothes, transportation, and telecommunications.

What are some examples of consumer services?

Consumer services is a great career path. You get to help people, work with your hands and make a difference in their lives.

The job market is very competitive, but there are many different types of consumer services jobs.

If you’re interested in becoming a consumer services worker, there are certain requirements that you must meet before applying for a job.

Many employers require at least a high school diploma or GED, but some may require an associate’s degree or even a bachelor’s degree.

In order to be successful as a consumer services worker, it’s important that you have excellent communication skills and strong organizational skills.

You’ll need to be able to communicate clearly with customers and provide accurate information about products or services they’re interested in purchasing.


Related: The 15 Best Paying Jobs in Consumer Services


The following are some common types of consumer service jobs:

1. Chief Financial Officer

A chief financial officer (CFO) is a high-level executive position in many companies.

CFOs are responsible for managing the company’s financial resources, including developing and implementing budgets and managing cash flow, and financing activities.

They also oversee accounting and finance departments, including hiring staff and reviewing their performance.

A chief financial officer is generally considered an expert in money management and has extensive experience managing budgets, and developing policies and procedures.

They also oversee financial reporting systems, analyzing data, developing strategies to improve efficiency and profitability, and motivating employees.

The average annual salary for a CFO was $393,377 as of May 2022, according to Investopedia survey data.

2. Insurance Agents

Insurance agents have the potential to earn a respectable salary.

According to the Bureau of Labor Statistics, insurance sales agents and brokers earned an average annual income of $69,340 in 2021.

That’s a pretty good wage, but it’s even better when you consider that some companies offer bonuses and commissions that can push your earnings even higher.

Insurance agents often work on commission, which means they get paid based on what they sell rather than working hourly or getting a salary.

As such, the amount you make depends on how much business you generate for your employer.

The benefits from this job go beyond the paycheck: Insurance agents tend to have flexible schedules so they can spend time with their families during off-hours

They also receive benefits such as health insurance and 401(k) plans (which allow them to save money.

3. Technical Support

With a median pay of $62,760 per year, Technical Support professionals are employed by companies of all sizes and in virtually every industry.

The nature of this job varies greatly depending on the company and its needs.

In some cases, Technical Support professionals may be responsible for answering questions about how to use software or troubleshooting problems that users run into.

They may also be expected to provide support via phone or email requests from customers and internal employees.

In other cases, Technical Support could mean working as part of an IT department and using your technical expertise to troubleshoot issues with computers or networks.

As a Technical Support professional, you’ll need strong communication skills and an ability to communicate effectively across different platforms (i.e., phone).

You should also have a good sense of customer service so that you can respond to customers’ needs in a timely manner while also building positive relationships with them.

4. Hedge Fund Manager

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Hedge fund managers are the top earners in consumer services, with an average annual salary of $130,230.

They may work with large corporations or wealthy individuals and manage money for investment purposes.

According to the Bureau of Labor Statistics, hedge fund managers were paid $54 billion in 2021.

The BLS also reports that there are currently over 92,742 people employed as hedge fund managers across the country.

This is a small number compared to more than 1 million people who work as registered nurses or registered dietitians/nutritionists.

However, it’s still a very lucrative job with high pay and low unemployment rates due to its relatively small size compared to other industries like healthcare.

5. Customer Support

Customer Support is one of the best-paying jobs in Consumer Services, with an average salary of $36,920.

Many companies offer this job as a full-time position and the workday consists of dealing with customers over the phone, via email, or chat, and ensuring that their issues are resolved.

You will often be required to document your interactions with customers so that you can build up a history of interactions.

Customer service representatives often have to deal with irate customers who are upset by poor service or product quality.

Your job will be to keep them calm until someone else can take over their case.

This can be done through communication skills and empathy towards others.

You could also consider working as a travel agent if you have an interest in travel, as well as a passion for helping others plan their trips.

If you have experience in this field already then this is an excellent way to earn money on a part-time basis while still having plenty of time for yourself!

6. Private Equity Associate

A private equity associate is a job that has to do with the buying, selling, and distribution of companies.

It’s one of the best jobs in Consumer Services because it pays extremely well and is relatively easy to find.

A private equity associate is responsible for researching new investments, analyzing financial statements, and assessing company performance.

They also need to communicate with other associates, clients, and employees at their company.

7. Financial Software Developer

If you’re looking for a job in consumer services, a financial software developer may be the best option.

The Bureau of Labor Statistics (BLS) says that the average annual salary for a financial software developer is $110,140, which is an hourly wage of $12.57.

Financial Software Developers are responsible for developing and implementing software to manage the financial records of a company or organization.

They work with internal and external customers to determine what services will be provided, design applications and databases, build software solutions, and test their products.

They may also work as part of a team on projects, using their knowledge of computer programming languages and business requirements to create programs that improve efficiency within an organization.

8. Compliance Officer

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Compliance officers are part of the Consumer Protection Agency and help protect consumers from fraud and deception.

They work for companies, law firms, or as independent consultants.

Compliance officers review contracts, policies, and procedures to determine if they comply with laws and regulations.

They also investigate violations to ensure that businesses meet their legal obligations.

Compliance officers can earn anywhere from $35,000 to $100,000 per year depending on their experience level and employer.

If you’re interested in becoming a compliance officer, you should have at least a bachelor’s degree in a relevant field such as business administration or criminal justice.

You’ll also need excellent communication skills and an understanding of business practices.

Is Consumer Services A Good Career Path?

Yes, consumer services is a great career path! There are many reasons why this is so.

First, customer service careers are in high demand. This means that there are always plenty of job opportunities available in this field.

Additionally, consumer service careers offer a lot of variety. You can work in a call center, retail store, or even online.

This means that you can find a career that fits your unique skills and interests.

Finally, consumer service careers offer great pay and benefits.

So if you’re looking for a stable, well-paying career, consumer services is a great option.

How to get a job in the consumer services field

There are a variety of jobs in the consumer services field. Some positions require a high school diploma, while others require postsecondary education or training.

The Consumer Services industry includes all types of occupations that provide personal service to consumers.

The nature of these jobs depends on the type of business providing the service.

For example, if you work in retail sales, you would be expected to help customers find items and answer questions about products and services.

If you work as a cashier at a bank, your job would involve assisting customers with financial transactions such as depositing money or withdrawing funds from an account.

You might even find yourself working behind the scenes in an office setting helping people resolve their problems with their insurance companies or banks by phone or email.

In any case, consumer services workers provide valuable assistance to consumers by helping them find what they need and address any problems they may have with their purchases or services.

While each industry has its own set of skills and qualifications, there are some basic steps that you can follow to get started on your career path.

1. Spend time doing research

If you want to work in a consumer services field, spend some time getting familiar with it.

Read books, articles, and blogs on the topic, and talk to people who work in that field.

This will help you figure out what skills you need and which employers are hiring.

For example, if you want to be a financial planner, read books on personal finance, find out what financial planning degrees are available at local colleges or universities, and ask people who have degrees in the field what they studied and how this relates to their current job position.

You can also spend time researching companies that offer jobs in your chosen industry.

Some companies have pages on their websites where they list job openings or encourage applicants to send resumes when interested in a specific position.

2. Improve your skillset

The next step to a get a job in the consumer services field is to create a resume that highlights your skills and experience.

This will help you stand out from other applicants and get an interview.

If you don’t have any work experience yet, you can start by volunteering at an organization in the industry you’re interested in.

Choose a role that allows you to learn about the company’s products or services and gain some hands-on experience.

For example, if you want to work as a customer service representative at a bank, volunteer as one at your local branch or call center.

You may also want to consider taking classes at a nearby college or trade school to improve your technical skills.

For example, if you’re applying for a position as an insurance agent, try taking classes on financial planning or retirement planning so that you’ll be able to sell those products and services effectively when talking to customers.

3. Contact the appropriate businesses

Contact the businesses you are interested in working for. Get familiar with their website, and find out if they have a job search engine or application process.

If they don’t, try searching for the company on Google, LinkedIn, and Glassdoor to see if you can find any information about how to apply.

If you’re really stuck, call or email them directly. Most companies will at least answer questions over the phone.

4. Create an impressive résumé

A résumé is a summary of your work history and your qualifications.

It’s also the first impression you make on a potential employer, so it needs to be well-crafted and error-free.

Many employers now use online job applications that allow them to review your résumé before inviting you for an interview.

Make sure it’s easy to read on the screen or in print, and don’t include extraneous information such as hobbies or personal interests.

Include any relevant experience you have, even if it isn’t related directly to consumer services work.

For example, if you worked in retail many years ago but haven’t been employed since then, put down that experience on your résumé because it shows that you are familiar with working in a customer service environment.

5. Practice interviewing

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The best way to prepare for a job in the consumer services field is by practicing interviewing in general.

You can practice answering interview questions with your friends or family members, but they may not be skilled at asking effective questions.

Instead, try using a mock interview website or app like Interview Cake to practice answering common interview questions.

This can help you feel more confident when going into an actual interview situation.

You should also research the company where you want to work before going on an interview.

This will help you prepare for any questions about the company’s products or services that may come up during your interview.

If possible, try to visit their website or store location beforehand so you know what it looks like and how it works.

6. Take advantage of networking opportunities

In-person networking events are best but don’t rule out online forums or virtual communities where you can connect with people who work at companies that interest you.

Make sure you follow up with people who seem interested in your background and experience; don’t just send them a generic email or LinkedIn invitation unless they specifically ask for it.

Why is consumer services a good career path?

  1. Low entry level
  2. Transferable professional experience
  3. Stress-free work hours
  4. Career progression
  5. Countless amazing companies
  6. Income Potential
  7. Always relevant, always changing

What companies are in the consumer services industry?

What Companies Are In The Consumer Services?

Companies that are in the consumer services sector include Amazon Inc., Apple Inc., Target, Walmart, Delta Air Lines, Trader Joe’s, ABC Pet Resort & Spa, and ClassPass

These companies often operate in the business-to-business market, but they also sell to consumers through retail outlets.

Consumer services include banking, insurance, and real estate; retail trade; personal services; health care; education; and entertainment.

In addition to traditional sectors, like retail, food, beverage, and transportation, the consumer services sector has seen significant growth in the gambling industry.

Here are some of the largest companies in this sector:

1. Apple Inc.

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Image Credit: Getty Images

Apple Inc is a leader in the consumer services industry, offering a wide range of products and services.

The company’s smartphones, tablets, personal computers, portable music players, and a lot more entertainment and productivity-related devices are popular with consumers.

But Apple is not just limited to providing products, it also offers various services through its subsidiary companies.

2. Royal Caribbean Group

The Royal Caribbean Cruise Line is one of the largest cruise ships in the world.

It offers various itineraries to destinations across the globe, including Europe, Asia, South America, and Australia.

Royal Caribbean’s fleet consists of 20 ships with over 2,600 staterooms.

The company has more than 3 million passengers per year on its ship.

3. Delta Air Lines

Delta Air Lines, Inc. is a major American airline, with its headquarters and largest hub at Hartsfield–Jackson Atlanta International Airport in Atlanta, Georgia.

Delta operates an extensive domestic and international network serving all continents except Antarctica.

The carrier’s main competitors are American Airlines, United Airlines, and Southwest Airlines.

4. Trader Joe’s

Trader Joe’s is a privately held chain of specialty grocery stores headquartered in Monrovia, California.

Trader Joe’s is a great company to work for. They have a lot of benefits and are very flexible with scheduling.

You can work part-time or full-time and they will still give you full benefits.

The pay is fair and they have great benefits. They also offer opportunities to advance within the company if you want to go beyond just being a cashier.

Trader Joe’s is a great place to work if you want to get your feet wet in retail or customer service.

It’s also a good place to learn how stores operate and how they run their business.

5. In-N-Out Burger

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In-N-Out Burger was founded by Harry and Esther Snyder in Baldwin Park, California in 1948.

The first location was called “In-N-Out Burgers” because they only served burgers, fries, and sodas.

In fact, In-N-Out Burger considers itself a “quality burger” restaurant rather than a fast-food chain because they take pride in serving fresh ingredients prepared right in front of customers so they can see everything being made from scratch.

6. Costco Wholesale Corporation

Costco Wholesale Corporation is a membership warehouse club, also referred to as “Costco” in the United States, that exclusively sells merchandise in large bundles and cases.

The retailer was founded by James Sinegal and Jeffrey Brotman in 1983 headquartered in Seattle, Washington.

7. JetBlue

JetBlue Airways is a significant American low-cost airline that ranks seventh in North America in terms of passenger traffic.

JetBlue Airways is headquartered in the New York City borough of Queens’ Long Island City district, with corporate offices in Utah and Florida.

8. Target

Target Corporation is an American retail corporation located in Minneapolis, Minnesota.

It is the country’s eighth-largest retailer and a component of the S& P 500 Index.

Target began in 1962 as the discount section of the Dayton’s Company of Minneapolis.

9. Trupanion

Trupanion is a Seattle-based pet insurance company that provides and administers cat and dog insurance in the United States, Canada, Australia, and Puerto Rico.

The American Pet Insurance Company self-underwrites Trupanion.

10. American Home Shield

American Home Shield Corporation is a home warranty company headquartered in Memphis, Tennessee.

It is in charge of managing home service contracts for main home systems and appliances.

11. AAA East Central

The American Automobile Association is a North American network of motor clubs.

AAA is a for-profit nationwide member association and service organization with nearly 60 million members in the United States and Canada.

12. Rover.Com

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Rover.com is an American company that runs an online marketplace for pet care services such as pet sitting, dog boarding, and dog walking.

Rover.com was established in 2011 in Seattle, Washington, and is formally known as A Place for Rover, Inc.

13. American Residential Services

American Residential Services (ARS/Rescue Rooter) is a plumbing and home and commercial heating and air conditioning company based in the United States.

The trade name was created as a result of ServiceMaster’s acquisition and merger of ARS and Rescue Rooter.

14. ClassPass

With over 30,000 fitness clubs in 28 countries, ClassPass Inc. is the largest health club aggregator in terms of club agreements.

15. Amazon

Amazon.com, Inc. is a multinational technology business based in the United States that specializes in e-commerce, cloud computing, digital streaming, and artificial intelligence.

It has been described as “one of the world’s most influential economic and cultural forces,” and it is one of the world’s most valuable brands.

16. CVS Health Corporation

CVS Health Corporation is an American healthcare conglomerate that owns CVS Drugstore, a retail pharmacy chain, CVS Caremark, a pharmacy benefits manager, and Aetna, a health insurance provider, among other brands.

Woonsocket, Rhode Island, serves as the company’s headquarters.

17. Airbnb

Airbnb, Inc. is a corporation based in the United States that provides an online marketplace for lodging, principally homestays for vacation rentals, as well as tourism activities.

The platform, which is based in San Francisco, California, is available via a website and a mobile app.

18. Public Storage

Public Storage is a real estate investment trust run by an American worldwide self-storage firm headquartered in Glendale, California.

It is the largest self-storage brand in the United States. It was the largest of four publicly traded storage REITs in 2008.

19. Lyft

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Image Credit: Getty Images

Lyft, Inc. is a transportation service support provider based in the United States that develops, distributes, and manages a smartphone app that provides ride-hailing, vehicles for hire, motorized scooters, a bicycle-sharing system, rental cars, and food delivery.

20. Southwest Airlines

Southwest Airlines Co., also known as Southwest, is a significant airline in the United States and the world’s largest low-cost carrier.

Its headquarters are in Dallas, Texas, and it operates scheduled flights to 121 cities in the United States and 10 other countries.

21. The Walt Disney Company

The Walt Disney Company, colloquially known as Disney, is an American multinational media and entertainment conglomerate based in Burbank, California, at the Walt Disney Studios complex.

22. McDonald’s Corporation

McDonald’s Corporation is an American international fast food corporation founded in 1940 as a restaurant in San Bernardino, California, by Richard and Maurice McDonald.

23. HelloFresh

HelloFresh SE, headquartered in Berlin, Germany, is a publicly-traded meal-kit company.

It is the leading meal-kit provider in the United States, with operations also in Australia, Canada, Denmark, New Zealand, Sweden, and Western Europe.

Since its initial public offering in November 2017, it has been listed on the Frankfurt Stock Exchange.

24. Kiddie Academy

Kiddie Academy Educational Child Care is a franchise system of early learning facilities in the United States, with over 250 academies across 30 states and the District of Columbia.

Kiddie Academy’s headquarters are located in Abingdon, Maryland.

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