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Receptionist at Forest Hill Hotel

The most iconic Hotel in Arusha, actively searching for passionate, enthusiastic and guest-focused team members at all levels to join the team of Front Desk ,we are thrilled to announce our search for the following position, We are urgently looking to fill the positions of Receptionist.

If you know what it feels like to succeed and you can perform team of leading Hotel in Arusha, you may be just the person we are looking for to work as a Team Member of winning team, and will include key responsibilities such as:

• Young, dynamic and highly motivated

• Experience working in a 4* Hotel/Beach Resort or any similar environment

• Provide excellent guest service by discovering all of our guests needs and acting on these needs promptly, effectively and with confidence

. • Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests

• Check in and settle guest accounts while ensuring all service standards are followed. • You must be able to greet & welcome all guests to the resort in correct standard

• Ability to work well under pressure in a fast paced environment

• Assist guests regarding hotel facilities in an informative and helpful way

• Respond to each Guest who approaches the Reception Desk

• Strong interpersonal and problem solving abilities

• Excellent command of written and spoken English, additional language would be plus. Require Skills Education, Qualifications & Experiences Diploma in Hospitality Management specialize in Front office with a minimum of Three Years experiences in a similar role must, preferable previous experiences in the 4* city hotels or Safari Lodge/Resort will be advantage, knowledge of computer would be advantage, previous experience in PMS(Front desk eZee or any front desk system)THIS IS MUST for this role..

This position is open for immediate requirement the candidates who wish to join immediately would encourage to apply Please do not apply if you may not meet above mentions job skills and 4* hotel/ resort experience your application will be ignore & black listed. This Position will directly reporting to Front Office Manager

Qualified candidate advice to sent theire resume to [email protected]

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